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TAMING THE SOM
He'll be eating out of your hand while you drink out
of his.
As a babe of three, I liked sitting on my mother's naked stomach and playing
a game I called "Does This Hurt?" She didn't much care for it,
but I had burning questions to answer, like, "What happens if you
twist these things?"
Curiosity is still my master. I'm a founding member of Googlers Anonymous.
My interviews are compared unfavorably with the Spanish Inquisition. But
it serves me well in restaurants. Ask the right questions, I've learned,
and you need never settle for wine you don't love. My table ends up a
forest of glasses; I taste dozens of wines that never appear on the bill.
"Sure," you say, "but you're a wine critic. What about
the rest of us?" Actually, most of the world, including, I suspect,
the newspaper I write for, has no clue who I am. The routine I'm about
to share with you works whether I reveal my identity or not.
For purposes of assisted social suicide, there's nothing quite like the
sommelier appearing out of the gloom with his trademark wine list and
sickle. But you can harness his powers for the good. Don't worry about
sounding like a newbie. The tip-top echelons of winedom - marcheses, masters
of glass, heads of wine industry - all ask questions of the sommelier.
Because no matter who the grand funkety-funk you are, the som has tasted
wines you haven't. Why not benefit?
Skip the nervous laugh and declaration of ignorance. Do you act this way
with the telephone tech support guy in Afghanistan who's trying to determine
why your computer keeps spewing hot chicken soup out of its serial port?
Certainly not. You go along with the program - "You see the little
button at the top of your screen that says XMppptss&^%$? No? OK, let's
start again. You sure it is a computer and not a toaster?" - until
you hit a snag and are forced to confess that you never really did understand
what an "operating system" was.
Good sommeliers are a font of information. At the highest levels, the
Master Som spends years cramming for the vinous equivalent of law boards.
All that knowledge - building up pressure in his brain! You will act as
a release valve; transitioning him to a calmer, pleasurable brain state.
He will want to keep returning to your table to get more of this drug
that is you. Here's what to say:
"Who writes the wine list?" This person can reveal to you hidden
gems. But first, whether tiny table tent or a ten-ton tome, you must compliment
it. "How refreshing! An all-Retsina theme!" you might exclaim.
"Do you get to taste a lot of these wines?" Positive spin. How
cool! the question says - How unlike those stupid restaurants that don't
care a fig for empowering their staff. You, in contrast, are Super Som!
Alternative phrasing:
"Do they taste you through a lot of these wines?" You speak
the lingo; you might be in the business.
Discuss the dishes you've chosen and anything else relevant such as you're
into Spain or you prefer big and fruit-juicy to austere and intellectual.
Find a region, grape or term you don't know much about and ask some version
of:
"What's up with that?" You may learn why Sauvignon Blanc tastes
like cat pee in New Zealand, if there's really any good Merlot, or whether
Chianti Classico is a region or type of Chianti. Pretty soon it's time
for:
"What do you recommend?" He needs a price range, so point to
a number on the list and say, "Something like that." Don't worry
if it's low. What do you suppose they drink at home? Besides, at that
price, you might order more bottles.
Now it's time to deploy the Magic
Question:
"What about you? What are you passionate about?" And just like
that, you are no longer a bland, faceless customer. You have become an
adventurous spirit, one of his tribe. What's more, you care about his
tastes. The rewards are twofold. You will encounter the hippest, cutting-edgest
of wines; something wonderful, wild and woolly that could never come from
a factory. Plus, get a som cranked up enough about his baby and sooner
or later he will be compelled to utter the phrase you've been waiting
for:
"No, really! I'm so sure you're going to love
it that if you don't, I'll take it back!"
Which he will, and drink with pleasure in the kitchen. This phrase disarms
the whole rejection issue. Wine should be sent back only if flawed. Never,
a) to show what a big shot you are or b) because you just don't like it.
Now that you've engaged the som, however, you're free to say, "Hey,
thanks for trying, but I really can't get into this."
Assuming you do like it, though, always offer both som and waiters a taste.
This is courteous and useful to them. Plus, it injects some fun into their
long, exhausting night of work. Don't worry about "giving away" your
wine. This move will repay itself many times over. Especially if you launch
the bonus question:
"If you happen to open something that would help me learn more, and
I could get just a tiny taste of it, I'd really appreciate the opportunity."
Offer to pay, of course, but you seldom will. If they go for it, a funny
thing happens. Once they start, they can't stop. You'll be offered tastes
of everything from Pinot to Perrier. You must be extremely gracious, polite
and thankful. And always tip handsomely for this sort of experience.
At a restaurant dinner in New York featuring wine critic Robert Parker
Jr., I offered a copy of my book, Waiter, There's
a Horse in My Wine, to a gentleman at my table. "You get to learn about wine," I
suggested, "while spitting it out your nose laughing." He replied
with a patronizing little smile, "I don't think so, dear. I already
know all about wine." Which doesn't say much for Mr. Parker, who
read his copy cover-to-cover on the plane to France and wrote back nice
things about it. But then I'll bet the man at my table never made his
mom play Come in Tokyo.
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